Financial cyber fraud
Use the official National Cyber Crime reporting mechanism and helpline 1930 promptly.
Contact
Reach out with a clear summary.
The fastest way to understand a grievance is to begin with the facts, supporting documents and the outcome you are seeking.
Consumer Guidance SocietyBased in Vijayawada, Andhra Pradesh.
Based in Vijayawada, Andhra Pradesh.
Serving people beyond geography.
For consumer guidance, begin with a short, factual summary of your issue and the steps you have already taken. You can then contact CGS using the details below.
Prepare your grievance first →What to include when you contact CGS
- A short description of what happened.
- The date or timeline.
- The provider, institution or authority involved.
- Relevant complaint/reference numbers.
- What you have already done to resolve it.
- What response you received.
- The fair outcome you are seeking.
Privacy reminder
Avoid sending passwords, OTPs, complete card details, unnecessary Aadhaar/PAN copies, or unrelated medical/personal information. Share only what is genuinely needed.
Urgent pathways
Some issues should not wait for a general contact form.
Medical emergency
Seek immediate clinical/emergency assistance. CGS is not an emergency medical service.
Immediate threat or crime
Contact the appropriate emergency or law-enforcement authority rather than relying on consumer guidance alone.